Privacy Policy

Dyers House in Christchurch is committed to protecting your privacy and employing technology that gives you the most powerful and safe online experience. The following Statement of Privacy applies to the Dyers House website and governs data collection and usage. By using the Dyers House website, you consent to the data practices described in this statement. Our website contains links to third-party websites, which have their own privacy policies. This privacy policy applies only to the Dyers House website.

Dyers House complies with the privacy laws of New Zealand and adheres to the General Data Protection Regulation (GDPR) to protect the privacy of our European Union customers.


Collection of your Personal Information
Information about your computer hardware and software is automatically collected by Dyers House through its website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Dyers House for the operation of our service, to maintain the quality of the service, and to provide general statistics regarding use of the Dyers House website.
In addition, by using the booking system on the website or contacting Dyers House by email through its website Dyers House collects personally identifiable information, such as your name, contact details, nationality or information relating to other guests in your party.
Dyers House encourages you to review the privacy statements of websites you choose to link to from Dyers House so that you can understand how those websites collect, use and share your information. Dyers House is not responsible for the privacy statements or other content on websites other than the Dyers House website.


What we do with the information we gather
Dyers House collects and uses your personal information to operate the Dyers House website and to provide the services you have requested. We may also contact you via surveys to conduct research about your opinion of our services.
Dyers House’ website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dyers House or the site; (b) protect and defend the rights or property of Dyers House; and (c) act under exigent circumstances to protect the personal safety of users of Dyers House or the public.


Use of Cookies
The Dyers House website uses "cookies" to help you personalise your online experience and to enhance the user experience while visiting the website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Cookies are used to track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the user with a tailored experience within the website. Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser’s security settings to block all cookies from this website and its external serving vendors if you prefer. This may prevent you from taking full advantage of the website.
The Dyers House website also uses tracking software to monitor its visitors to better understand how they use it (what they like most, when is the busiest time of day on the site, have people found new content when it is published, etc). This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information:  http://www.google.com/privacy.html .


Security of your Personal Information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your personal information provided through the website is secured from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Data collected by third parties on our behalf
Tomahawk and Resbook
Our site is hosted by Tomahawk and our booking system by Resbook. To read more about Tomahawk's privacy policy - https://www.tomahawk.co.nz/privacy-policy To read more about Resbook's privacy policy see  https://www.resbook.com/privacy-policy

Cloudflare
Our site is served through Cloudflare. Cloudflare helps our site load faster by storing copies of our content in data centres around the world, and defends our site from attacks by logging requests to detect and block suspicious traffic. For more information on how Cloudflare handles the data it collects, see Cloudflare’s privacy policy.
 

Other data collected by third parties
Facebook page widget
When you view a page containing the Facebook page widget, your browser connects to Facebook. For more information on how Facebook handles the data it collects, see Facebook’s privacy policy.


Changes to this Statement
Any changes we may make to our privacy policy in the future will be posted on this page. This privacy statement was last updated in June 2018.


Contact Information
Questions, comments and requests regarding this Statement of Privacy are welcomed and should be addressed to Dyers House at 85 Dyers Pass Road, Christchurch 8022, New Zealand. If you believe that we have not adhered to this Statement, please contact us at the same address. We will use all reasonable efforts to promptly determine and remedy the problem.